The BBC vs. Florence Nightingale (Reputations: Florence Nightingale, Iron Maiden, BBC2, 17 July 2001)
This page is about the poor quality of the BBC's recent TV programme about Florence Nightingale, and the BBC's response to criticism.
On Tuesday 17 July 2001, the BBC broadcast a TV documentary called Reputations: Florence Nightingale, Iron maiden. The BBC narrator claimed that Florence Nightingale was "driven more by ambition than compassion". Professor F. B. Smith, author of a 1982 book which severely criticised Nightingale, was interviewed in the programme and supported this editorial line. Hugh Small, author of Florence Nightingale, Avenging Angel also appeared on the programme. The Daily Mail (Britain's largest circulation newspaper) gave the programme a very bad review, saying that it was sick, tendentious, bitchy, and unfair to Nightingale. The Daily Mail quoted one of the few factual allegations made by the BBC and F. B. Smith against Nightingale, that she opposed votes for women, and defended Nightingale by saying "that was a view shared by probably the majority of the upper-class women of her day".
But Florence Nightingale never opposed votes for women! It may have been very kind of the Daily Mail to rush to her defence, but it is likely to do more harm than good to her reputation. Viewers can detect the anti-Nightingale bias in the BBC, and will take every accusation in the programme with a pinch of salt. But when a newspaper with a wide readership repeats the accusation as if it were true, in an article otherwise favourable to Nightingale, it adds credibility to the BBC's false claim. Perhaps some of the Daily Mail's readers see nothing wrong with opposing votes for women, but it would greatly diminish Nightingale's importance as a reformer if it were true. Author Hugh Small, in an attempt to undo some of the additional damage caused by the Daily Mail, wrote a letter that was published in that paper on 26 July.
Hugh Small also wrote a letter to the Times Literary Supplement criticising the BBC, Professor Smith, and their claim that Nightingale opposed votes for women, which was published on 3 August. It said that the BBC should have taken note of a recent Times Literary Supplement article that charged Professor Smith with publishing false allegations against Nightingale, a charge against which Professor Smith had not made any defence. Professor Smith objected to publication of this letter, writing to Hugh Small to say that it was incorrect to say that he had not made a defence. He claimed that he had written a defence but the Times Literary Suiplement had refused to pubish it. Professor Smith's letter of objection is not given here, but its contents can be deduced from the letter that Hugh Small wrote in reply to it. Small points out in this response that the defence that Professor Smith claimed he had had made seemed to be an admission of the charges rather than a defence.
Hugh Small also wrote to the BBC
criticising its role in tarnishing Florence Nightingale's reputation. He suggested
ways in which the BBC could correct its error and prevent such things happening in the
future. The BBC replied with an apology,
admitting its error but declining to take the actions proposed.
Hugh Small's letter to the Daily Mail (26 July 2001)
Nightingale U-turnPETER PATERSON's review of BBC2's Florence Nightingale documentary quoted the claim she opposed votes for women.
The only evidence given was a statement by F. B. Smith, who said she 'put her signature to the great petition against female suffrage'. Other historians claim she signed a petition in favour of votes for women.
This same F. B. Smith, in his critical book about Nightingale, states she did not sign the Appeal Against Female Suffrage, signed by 104 distinguished women and published in June 1889 in Nineteenth Century Magazine, and that she poured scorn on those who did.
Having checked the records, I find he was right in his book: she did not sign it. Did
he discover a different petition or forget what he wrote?
HUGH SMALL, author Florence
Nightingale, Avenging Angel
Hugh Small's letter to Times Literary Supplement (3 August 2001)
Florence Nightingale's Reputation
Sir, - On December 8 last year you published Lynn McDonald's article "Florence Nightingale Revisited" analysing F. B. Smith's book Florence Nightingale: Reputation and power (1982), which, according to the original TLS reviewer set out to portray Nightingale as a confidence trickster, a liar and worse. Professor McDonald concluded that many of the unpublished sources referenced in Smith's influential and apparently scholarly work did not remotely support the statements for which Smith cited them as evidence, and some of them proved him wrong. I have been waiting for Smith or some of the other historians who repeated his claims to comment on this article in your columns, but no defence of his work has appeared. I was therefore surprised that the BBC made such extensive and unqualified use of F. B. Smith in its documentary Reputations: Florence Nightingale, iron maiden broadcast on BBC2 on July 17. He was the prime supporter of the BBC's editorial line that Florence Nightingale was "driven more by ambition than by compassion", and the BBC did not cite any opposing view or allude to the fact that other scholars have raised unanswered doubts about Smith's primary sources.
In the programme, Smith made the claim that Florence Nightingale "put her signature to the great petition against female suffrage in the late 1880s." This fact appears at first sight to be an important new discovery - other historians say that she signed a petition in favour of votes for women. So does Smith in his 1982 book. In that book he also mentions the opposing "Appeal against Female Suffrage" published in Nineteenth Century Magazine in June 1889 and signed by 104 distinguished women. On page 189-90, Smith admits that Nightingale did not sign this petition against votes for women, and that she poured scorn on those who did. I have checked the original and found that he was right then: she did not sign it. Perhaps he has now discovered a different petition, or has he simply forgotten what he wrote? Either way, the BBC could have explained the contradiction. As a contributor to the programme myself I had no knowledge of what other contributors had said. If the BBC had granted my repeated requests to preview the recorded programme, I would have pointed out the inconsistency. Alternatively, if the BBC History Unit had paid more attention to their TLS they might have been more careful to check their sources.
Hugh Small
c/o Constable, 3 The Lanchesters
162 Fulham Palace Road
London W6
Hugh Small's reply to F. B. Smith
2 September 2001
Dear Professor Smith,
Thank you very much for your letter of 14 August, of which I enclose a copy in case you did not keep one. I am honoured that you should take the trouble to write to me about my letter in the Times Literary Supplement of 3 August, in which I publicly criticised the BBC for relying so extensively on your views in its programme Reputations: Florence Nightingale, iron maiden. Professor McDonald had questioned the accuracy of your book in a TLS article to which you had not replied in print; I said that because of these unanswered questions BBC should not have given your views such unqualified prominence, to the extent of basing on them its editorial line that Florence Nightingale was "driven more by ambition than compassion". You now tell me that you had answered Professor McDonalds charges, but that the TLS declined to print your response. Having read what you say is the gist of the response you submitted to the TLS, I believe that it did not address any of the points raised by Professor McDonald. Instead, your response seems to blame any inaccuracies in the book on accidents during its production. I think that the Letters Editor of the TLS was justified in printing my letter with its implication that you had not defended your work, because your response seems to have been a disavowal rather than a defence.
In your letter to me you regret the slip you made when you said on the programme that Florence Nightingale signed the petition against female suffrage in 1889. It would be helpful if you would draw the BBCs attention to this slip, so that they can publish a correction. This would deter future writers from erroneously describing Florence Nightingale as a campaigner against votes for women. For example the Daily Mail (Britains highest circulation newspaper), in its article criticising the BBC programme, accepted as true your statement that Nightingale signed a petition against female suffrage and attempted to defend her on the grounds that "that was a view shared by probably the majority of upper-class women of the day". I enclose a copy of the Daily Mail article for your interest.
Regardless of what the Daily Mail thinks, people will take Florence Nightingale less seriously because of this mistake. It will reduce the impact of her very important legacy. This is the fault of the BBC for publishing the results of scholarship without conducting peer review like any other learned publication. With their secretive way of making this programme, mistakes like this were inevitable. The BBC, in exchange for receiving £2.4 billion every year in licence fee money, has a public service obligation that requires it to broadcast programmes that "enhance the national culture". This programme does the reverse. I hope that we can persuade the BBC to fulfil its obligations by at least publishing a correction.
Yours sincerely
Hugh Small
Hugh Small's letter of complaint to the BBC
Head of Programme Complaints
BBC
Broadcasting House
London WIA lAA
17 August, 2001
Dear Sir or Madam,
I am writing you to complain that a BBC programme has seriously breached the public service obligations that your Chairman has established. I refer to Reputations: Florence Nightingale, Iron Maiden which was broadcast on BBC2 on 17 July 2001, and in which I participated without having any editorial control. I would like to explain, first, how I understand the Governors have defined the BBC' s public service obligation in this context; second, how the programme breaches that obligation and, third, why I think that the Programme Complaints Unit can take action to repair the damage caused.
I wrote to the Chairman of the Governors on 21 July on this subject and have not yet received an acknowledgement. I am writing separately to you because I think that the action you can take will be different.
The BBC's public service obligations
As I understand it, the BBC has public service obligations because it receives £2.4 billion annually in tax revenue from household television license fees. In return for this tax revenue, the BBC's Agreement with the Department of National Heritage specifies that the BBC must broadcast "programmes of an educational nature (including specialist factual, religious and social issues programmes as well as formal education and vocational training programmes)". The Treaty of Rome requires public service broadcasters to promote the national and European cultural heritage but leaves it to the national authorities to define how this should be done. In Britain, the BBC Board of Governors looks after the public interest and ensures that the BBC fulfils these programme content obligations.
The Chairman of the Board of Governors has stated that "public service broadcasters must reflect, sustain, and enhance the national culture". This is therefore the standard against which I judge the BBC2 documentary.
Impact of the programme on national culture
I expect that the public service obligations do not require every BBC broadcast to enhance
national culture. Nevertheless I can't believe that they allow a programme to impoverish
the national culture in the way this one did. It did so by making false and damaging
factual allegations about Florence Nightingale. The most serious of these was the claim by
the BBC narrator that Nightingale "doubted the cause of women's suffrage". The
only evidence that the BBC presented for its claim was a statement by F. B. Smith, one of
the "experts" interviewed on the programme, who said on camera that she
"put her signature to the great petition against women's suffrage in the late
1880s". But this same F. B. Smith, on page 189/90 of his critical book about Florence
Nightingale, admits that she did not sign this petition ("An Appeal Against Female
Suffrage", 1889) and that she poured scorn on the distinguished women who did. I have
checked the original and found that he was right then: she did not sign it. Unless he has
discovered another petition unknown to historians, it seems that Smith was so eager to
follow the programme's anti-Nightingale editorial line that he forgot what he had written
in his own book. The programme producers apparently did not check the facts.
F. B. Smith's book supports the BBC narrator's view that Nightingale was "driven by ambition rather than compassion", a view that is not corroborated by other serious historical studies of the subject. Last year, before BBC2 made its programme, a long article in the authoritative Times Literary Supplement attacked the scholarship in Smith's book, citing many cases in which Smith had misquoted unpublished correspondence in support of his negative assessment of Nightingale. The BBC gave Smith every opportunity to repeat his discredited opinions on the programme without presenting any opposing view.
Viewers can detect and discount a BBC editorial bias, but they cannot so easily detect factual inaccuracies. The allegation that Nightingale signed a petition against votes for women was taken up and accepted as true by at least one newspaper (the Daily Mail), which in an review criticising the BBC's negative editorial bias tried to excuse Nightingale's supposed opposition to votes for women. Such unquestioning repetition will add credence to the BBC's false claims and ensure that they reach a wider audience. In this way, by careless use of its authority, the BBC has impoverished our national culture by making it less likely that people will take seriously Florence Nightingale's extremely important political views and legacy. BBC staff refused my repeated requests to be allowed to preview the recorded programme. If they had allowed this I would have been able to alert them to the discrepancy between F. B. Smith's written and oral evidence.
The remedy
I have suggested to the Chairman that the BBC should make a serious documentary about this
subject, as public service broadcasters in other countries do on subjects of importance to
the national culture. I do not expect the PCU to be able to recommend this form of redress
but I think you should oblige the BBC to justify its allegation or apologise for its error
with publicity proportionate to that used to promote the original programme. I also think
that you should amend the Producers' Guidelines to require them, when publishing the
results of alleged scholarship, to conduct peer review like any other learned publication
by allowing other experts to preview the recorded programme and draw attention to errors
of fact.
Yours sincerely
Hugh Small
Author, Florence Nightingale, Avenging Angel
BBC's response to Hugh Small's criticism
British Broadcasting Corporation
Broadcasting House Portland Place London WIA 1AA Telephone 020 7580 4468 Fax 020 7765 5176 B B CProgramme Complaints Unit
4 November 2001
Our Ref: YM/7411
Mr Hugh Small
Dear Mr Small
Reputations: Florence Nightingale: Iron Maiden, BBC 2, 17 July 2001
Following our acknowledgement of22 August, I am writing to let you know we have now watched the programme and have discussed with the department concerned the points you raise.
I am afraid an error was indeed made by Professor Smith in his remarks on Florence Nightingale's attitude to female suffrage. When the matter was taken up with him, he recognised that what he had said on the programme had been incorrect. While he believes that by the late 1880s Florence Nightingale generally supported the anti-suffragists, he accepts that she never signed their petition. I understand from e-mails he exchanged with the programme that he felt he had got it right in his book but wrong in the interview, and I also understand that he was intending to write to you on the subject. The programme is to be edited so that what Professor Smith incorrectly said about the petition will be omitted from all future transmissions, and I am upholding your complaint about this error.
On the other points you make, I do not feel I can share your view that the programme was allowed "to impoverish the national culture". Florence Nightingale was a great iconic figure, and evidently a complex one (as your own book makes clear), but the programme struck me as fair, covering both the contradictions and reversals in her opinions as well as the great contribution she made to British life. Although the commentary did say early on that she was "driven by ambition rather than compassion", as it developed I feel the programme gave considerably more emphasis to the latter; it was amply demonstrated in those sections which spoke of her care for dying soldiers, staying up far into the night and writing letters to the families of men who had died. I think few viewers would have finished watching with their admiration for her diminished. The programme's detailed examination of what actually happened at Scutari (to which you yourself made a significant contribution) was followed by an account of Florence Nightingale's subsequent work to improve public health. While she emerged as much more than "The Lady with the Lamp", I think the overall impact of Reputations was to deepen, rather than tarnish, her reputation.
You wrote that you had participated in the programme "without having any editorial control". That, I am afraid, is in the nature of the contributor's role; whatever is broadcast must be the BBC's own editorial responsibility, and giving contributors control over content would in any case present severe logistical problems, with those involved not only trying to refine their own contributions but also comment on others. I was interested, though, to read your thoughts on some kind of "peer review" mechanism for original scholarship within a programme. General questions of this kind do not fall within the Programme Complaints Unit's remit, but I have passed on the suggestion to the series editor of Reputations.
You may like to know that a summary of your complaint, making clear the extent to which it has been upheld, will appear in a forthcoming edition of the BBC Programme Complaints Bulletin, and I shall ensure you receive a copy. The Bulletin is usually covered by the national press. Complainants are not normally named, but since you were one of the contributors I would be happy to identify this complaint as yours, should you wish it. If so, please let me know.
Yours sincerely
Fraser Steel
Head of Programme Complaints